Pay by Card, Paypal, on Delivery and in 3 Convenient Installments with Klarna!
24/7 assistance
Contact us at: wnbshopify@gmail.com
Frequent questions
FAQ
WHEN WILL MY PURCHASE BE SHIPPED?
Once the purchase has been completed on our e-commerce site, together with the invoice, your order will be shipped to the address you indicated within 24/48 working hours from the moment Why Not Brand confirms the order via email.
For additional details, visit the Orders and Shipping section of our website.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We offer several payment options to meet your needs: credit and debit cards (Visa, MasterCard, American Express and others), Klarna for payments in 3 interest-free installments, PayPal for fast and secure transactions, and cash on delivery for those who prefer to pay in cash. For further information, please see the Payment Method page
ARE SHIPPING COSTS FREE?
Shipping is free for orders over €50. For orders below this threshold, standard shipping rates will apply.
All orders are delivered via fast shipping, guaranteeing delivery within 48 hours.
HOW CAN I RETURN A PRODUCT?
If you have changed your mind about an order you can return it HERE .
You can do this within 14 days of receiving your order, as long as the item has not been washed or damaged. Return shipping costs are borne by the customer. To begin the return process, contact our customer service to receive all the necessary information.
HOW ARE REFUNDS HANDLED?
Once we have received your return and verified the integrity of the product, we will proceed with the refund via the same payment method used for the purchase. The time it takes for a refund may vary depending on your payment method.
For any other questions or information, our customer service is available 24/7 to assist you. Do not hesitate to contact us!
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